Shipping policy
Effective Date: July 22, 2026
Welcome to Furnitureatuin. We are committed to delivering your order safely and on time. Please review our shipping policy below.
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotions, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Other International Destinations: 10–20 business days
Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on the destination and selected shipping method. We may offer free shipping on eligible orders during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (when available) so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is accurate before completing your order. Furnitureatuin is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Lost, Stolen, or Damaged Packages
If your package is lost, arrives damaged, or is marked as delivered but cannot be located, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Delays
While we strive to meet estimated delivery times, unexpected delays may occur due to weather, customs inspections, carrier issues, or other circumstances beyond our control.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through the contact information provided on our website.
Thank you for shopping with Furnitureatuin.